That’s why your comments and complaints are genuinely important to us – without them, we wouldn’t know where we need to do better or how you and your clients really feel about the service from MGM Advantage.

Our Customer Charter sets out the level of service your clients can expect from us and we offer a £25 no quibble payment if your client is anything less that 100% happy with the way they have been treated.

For full details of our complaints procedure please see our complaints leaflet "Are we getting it right?", which you will find on this page.